Have Questions about the course?
Use the form below to contact our support team who can assist you. We are committed to your satisfaction with this course and we want to make sure you get your questions answered!
Or feel free to post your question in the Facebook Group. Andrea and Phyllis will be in there every day and you’ll also have the benefit of other businesses and their in-house social media managers who will have their experience to add to the answers and comments.
See anything that needs updating?
Let us know. We do update the course at least twice per year but just want to make sure we don’t miss anything.
Will I have access to this material after the course is complete?
If you joined us after Oct 2016 – You have access to all the materials in this School for one full year. After that, you have the option to continue to have access to the materials and the Facebook Group for a yearly membership rate of $397 or $37/month. You will receive an email with all the details close to your one-year anniversary date. e materials and group for life.
When can I take the Certificate of Completion test?
You can take this test anytime after the course is complete. You will have access to the link to take the test as soon as the last module is released. You can take this test whenever you feel you are ready and it will be available to you for your 1st-year membership and if you renew. But we suggest you take it shortly after you complete the modules so that the material is fresh.
How many questions are on the Certificate of Completion?
There are 100 questions and you have to get 80 correct to pass. They are a combination of multiple choice and True/False questions. We have taken the questions directly from the material covered and you will find out the correct answers if you miss any. When you have passed the test, we will send you your badge and certificate.
How do I update my billing information?
You may update the credit card info we have on file for you using the form below: